Higher, faster, further — the requirements for competitive logistics in e‑commerce are changing massively.
The level of customer expectations has risen significantly in recent years. As have the requirements for companies. Against this background, automation and digitalisation play a decisive role.
Added to this is the growing number of sales channels. In addition to branches and their own online shops, these often include numerous online platforms and social media through which orders are placed directly. The increased order volume requires investments in intelligent logistics processes that secure competitiveness and offer flexibility for the future.
Demographic change is exacerbating the shortage of skilled workers. Production processes that require a wide range of skills and qualifications are particularly affected.
Small order sizes
The order structure is becoming increasingly small-scale and requires more and more handling. Previous solutions are reaching their limits in terms of flexibility and staff planning.
Fast turnaround times
Short delivery times to end customers require high warehouse availability. Added to this are seasonal fluctuations, a major challenge for stable processes.