Thanks to our proven partner network, we find a way when there are challenges on site. Just like our robots.
Our service partners offer competent support and short response times. Together with customers, partners and logistics experts, Magazino has developed a service program that meets the latest technical and didactic standards. This ensures that our local partners can always offer the service that your intralogistics require.
First-level support is available by telephone to help users with simple faults or problems in the process. You can reach them at any time if you need support.
Our certified service partners are at your disposal to ensure that their automation systems are back up and running as quickly as possible.
It is reassuring to know that Magazino also offers 3rd level support in addition to on-site service in case of emergency. We will solve the problem here at the latest. Promised.