Service Technician (f/m/x)

As a ser­vice tech­ni­cian for high-tech robotic sys­tems, you can expect an excit­ing and var­ied posi­tion in which you will be respon­si­ble for an entire sys­tem. Your day-to-day work will be sig­nif­i­cantly influ­enced by dig­i­tal sys­tems that sup­port and opti­mize your work. As part of our start-up cul­ture, you will have the oppor­tu­nity to actively help shape and con­tin­u­ously improve our processes.

Your tasks in detail:

• Work­ing with high-tech sys­tems: You will work with cut­ting-edge robotic sys­tems that are pio­neer­ing in the indus­try and are con­stantly being fur­ther developed.
• Full respon­si­bil­ity: You will gain insights into the entire robotic sys­tem, from main­te­nance to trou­bleshoot­ing, opti­miza­tion and doc­u­men­ta­tion of the ser­vices you provide.
• Dig­i­tal sys­tems & com­puter-based tools: Dig­i­tal sys­tems such as Con­flu­ence, Jira and our debug­ging tools will be a cen­tral part of your day-to-day work. You will use these sys­tems to plan and doc­u­ment your work and to inter­act with the system.
• Process opti­miza­tion: As a mem­ber of our startup cul­ture, you can actively par­tic­i­pate in adapt­ing and opti­miz­ing our processes so that you can carry out your work with­out unnec­es­sary bureau­cracy and overhead.
• Cus­tomer sup­port: You will be a trusted con­tact for our cus­tomers, train them in the use of our robots and ensure a pos­i­tive cus­tomer relationship.

If you have a pas­sion for high-tech robotic sys­tems, dig­i­tal tech­nolo­gies, and a proac­tive approach to solv­ing chal­lenges, then you are the ideal can­di­date for this posi­tion. We look for­ward to wel­com­ing you to our team and devel­op­ing inno­v­a­tive solu­tions together.

Your pro­file

• You have com­pleted your train­ing in the field of mechatronics/electronics or any­thing comparable
• With your friendly approach, you are avail­able to help and advise our customers
• We require a will­ing­ness to travel (max. 80%) and a class B dri­ving license
• You ensure com­pli­ance with the guar­an­teed ser­vice times for our customers
• Trou­bleshoot­ing is no for­eign word for you
• You are an ambi­tious and inde­pen­dent per­son with a quick grasp and a high level of qual­ity awareness
• Good writ­ten and spo­ken Ger­man and Eng­lish skills are required

What we have to offer

• • Cut­ting-edge tech­nol­ogy: As pio­neers in robot­ics we are able to nav­i­gate and manip­u­late with­out rails and guides and offer solu­tions to processes that no one could auto­mate ever before!
  • Team: We are an inter­na­tional team with more than 25 nation­al­i­ties. You’ll work in a team with excep­tion­ally smart, hum­ble, col­lab­o­ra­tive and hard­work­ing individuals.
  • Cul­ture: Come as you are! Join a vibrant, inven­tive, and diverse team that val­ues col­lab­o­ra­tion over hier­ar­chy. To inno­vate you need to fail from time to time — we always learn and improve.
  • Work­place: Our office is located near the S‑Bahn sta­tion “Hirschgarten”. We work in a loft-style office with great equip­ment, our own work­shop and test­ing area.
  • Ben­e­fits: We offer attrac­tive hol­i­day, health care, and com­pen­sa­tion pack­ages. Learn more about our cur­rent ben­e­fits here.

  At Mag­a­zino fos­ter­ing inclu­siv­ity is very impor­tant to us. We are ded­i­cated to cre­ate an inclu­sive envi­ron­ment for all can­di­dates and pro­vide equal oppor­tu­ni­ties to all qual­i­fied appli­cants regard­less of gen­der, eth­nic­ity, age, national ori­gin, sex­ual ori­en­ta­tion, cul­ture, or edu­ca­tion. If you need any rea­son­able adjust­ments to make the appli­ca­tion process acces­si­ble for you, we’ll do our best to accom­mo­date you. Feel free to approach us for that!